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01 Oct 2020

Microsoft Ignite 2020: Key Learnings

Microsoft Ignite has come and gone. Yet another Microsoft event where they continue to surprise with a...

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20 Mar 2020

Predict and reduce churn with Dynamics 365 Customer Insights

Churn rate is a figure that represents the percentage of customers or subscribers who cancel a...

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13 Mar 2020

AI-driven insights: The future of customer service

Customer insights have never been more critical to business success than today. That’s because it’s become...

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06 Mar 2020

A holistic view of the customer Profile is critical to retention

For just about any business that offers services or products, finding and obtaining new customers is a key...

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28 Feb 2020

5 metrics to measure around your customer

Measuring customer experience and satisfaction is an essential part of business growth. Without hard...

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09 Jan 2020

Why a common data model using Dynamics 365 and Azure is perfect for Higher Education

From improved student experiences, updated course information, and streamlining administration tasks – a...

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07 Jan 2020

Dynamics 365 sales module for health and aged care

Microsoft Dynamics 365 is designed to support sales processes from acquisition to final sale, making it an...

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02 Jan 2020

Dynamics 365 for Finance Operations

Microsoft Dynamics 365 is changing how intelligent businesses operate by unifying their CRM and ERP...

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