Why You need a SaaS Backup Strategy

03 Jun 2021, MOQdigital

Service First, Journey to the Cloud

Cloud simple BWYour data is the lifeblood of your organisation, so you need to protect it. Data can be compromised by malicious attacks, natural disasters, or human error. If it does, you need a comprehensive Backup and Disaster Recovery plan in place to secure your data and recover it quickly.

With employees continuing to work from home, securing the remote workforce becomes even more pressing. Your fall-back should disaster strike? Robust backup and disaster recovery procedures. Alarmingly, most data breaches are not the fault of cloud providers but the result of human error. As a recent OAIC report indicated, human errors accounted for 38% of all reported data breaches from July to December 2020, up 18% from the previous. One of the most comprehensive methods of preventing such breaches is to implement a robust Backup Strategy at an organisational level. In this blog, we detail:

  • What a Business Continuity and Disaster Recovery Plan (BC/DR) is
  • Why it is essential to have a robust BC/DR plan
  • Why Backup is an Essential Element of Disaster Recovery
  • Easy Data Recovery for Quick Disaster Recovery

BC/DR – An Organisation’s Safety Net

To recover from disasters such as breaches with minimal impact, a robust BC/DR plan is critical. CIOs, CSOs, and IT managers should outline processes that help their organisation prepare for and recover from disruptive events. It includes key metrics such as recovery point objectives and recovery time objectives. Understanding what these terms mean will help you make better strategic decisions around your choice of backup and disaster recovery solutions:

  • Business Continuity (BC) - Business continuity is the ability to maintain mission-critical services so that organisational operations can continue in the event of a disaster. Organisations need to engage in business continuity planning to return their operations to normal operations as quickly and painlessly as possible after a disaster.
  • Disaster Recovery (DR) - Disaster recovery is the process of restoring services after a disaster. It is often used interchangeably with business continuity. However, it is a subset of business continuity planning that deals primarily with IT assets, restoring technical operations, and minimising downtime after a disaster occurs.
  • Recovery Point Objective (RPO) - Recovery point objective (RPO) relates to the maximum amount of data you can tolerate losing in a disaster. Another way of looking at it is the maximum time that can elapse between your last data backup and a data loss without causing serious damage to the organisation. It is useful for deciding how often you need to back up your data.
  • Recovery Time Objective (RTO) - Recovery time objective (RTO) is the amount of time it takes to get back to regular operations after a data loss. Setting your RTO involves calculating how much time you are prepared to lose, and the effect that loss will have on your productivity. RTO varies enormously depending on the industry and how costly even minutes of downtime can be for certain sectors.

Why Is Backup an Essential Element of Business Continuity and Disaster Recovery?

Without plans to restore business processes and recover rapidly from a disaster, the aftermath of an attack can spiral out of control. And possibly be impossible for organisations to withstand. Not having a BC/DR plan leaves organisations vulnerable to the full wrath of attacks such as:

  • Data breaches
  • Phishing/Social Engineering attacks
  • Permanent loss/corruption of data due to human error/malicious insiders
  • Security lapses
  • Ransomware threats
  • System downtime

Backup blunts the effects of a disaster with the failsafe guarantee that you can quickly recover your valuable data, ensuring quick disaster recovery and seamless business continuity. Organisations are increasingly migrating their workflows and data to SaaS platforms like Microsoft 365, which offers many options and configurations for BC/DR. A prevalent misconception is that SaaS data is immune to data loss and backups just aren’t worth the trouble or cost. However, data loss can still occur. Backup is essential to your business for the following reasons:

  • SaaS data can be lost without proper backup. Even though SaaS platforms like Microsoft 365 are extremely secure, factors such as human error, malicious deletes, synchronisation errors, malware, and outages can occur and destroy valuable data.
  • A data breach is expensive and damaging to business. According to an ARN Article, the average data breach costs an organisation an astounding $3.35 million and takes 211 days to identify and contain. That means your organisation may take close to a year to recover from a disaster (if it does not collapse as a result)
  • Cloud service providers advise all organisations to integrate third-party backup services like Commvault Metallic in place. It takes weeks and sometimes months for SaaS platforms to restore deleted data, and restoring corrupted files completely is seldom possible.
  • Robust SaaS backups help ensure you comply with data regulations relevant to your geographical location, such as GDPR and the Privacy Act. These require compliant solutions for data encryption, shared responsibility, and demonstrable recovery.
  • A reliable SaaS backup ensures business continuity. Reduce your RPO and RTO and recover data more quickly with a SaaS backup solution that delivers non-destructive point-in-time or granular restore with unlimited data retention. The addition of self-service restore reduces your recovery time even further.

What is Your Backup Strategy?

Losing critical data is a nightmare for organisations, especially when data is fuelling so many of your operations. Coming up with a robust SaaS backup strategy will help you be better prepared for the unexpected and using the right data recovery solution will help you stay safe and secure. If you would like to learn more about how to create your own robust strategy, or require aid in choosing the right BC/DR tool for your environment, MOQdigital’s Consultants have combined decades of experience in BC/DR solutions, and can help you make sense of the many options available to you. Following that, our Cloud engineers can help you complete the design and implementation of your Backup Solution. We would be happy to begin a conversation with you on your next steps to planning a comprehensive Backup Strategy.

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