Integrated healthcare is improving patient care on a global scale – but it also deals with vast amounts of highly sensitive data in a high-threat digital environment. Compliance standards have become increasingly important for modern business, especially under new NDB and GDPR legislation. A single data breach could now cost a company millions in fines alone; not accounting for the cost of the breach itself, the downtime, and the recovery. This is why it is so important for healthcare practitioners to ensure that they remain compliant and secure according to existing regulations. However, this is made difficult because the regulations are evolving as technology does. To further complicate matters, the challenges of healthcare, such as ageing and growing populations, increased consumer expectations, and a desire for improved care has changed how integrated healthcare providers deliver their services.
In the past, the structure of healthcare was sustained by silos and incentivised compliance. There was very little integration, and patients were fragmented across offices. Information was not being shared. This has changed significantly, with patient information now available for coordination and collaboration between various medical professionals via the integrated healthcare system. The benefits of this are significant; giving patients better control over their health, providing doctors with better insights, and enabling ongoing, real-time monitoring. The aim is to deliver seamless and coordinated care. But, what happens if an integrated healthcare system is compromised? Healthcare providers handle hundreds of thousands of personal records every year. These include patient information, bank details, security documents, family histories, and more. If industry standards are not met and high levels of security upheld – it could be catastrophic for organisations and the patients trusting them. This begs the question; how does Integrated Healthcare remain compliant?
The answer is simple; with a good Business Continuity Plan (BCP). A BCP allows an organisation to anticipate, respond to, and recover from a threat – including how to remain compliant. Data breaches are not a matter of ‘if’ but rather of ‘when’ and companies who are not prepared to face this fact are almost guaranteed to fail. With a BCP, organisations can remain up-to-date with governance and compliance legislation relating to their operations. A good security plan is also integral to success. Good cyber security and compliance is holistic and multi-faceted, designed to meet the needs of each organisation and the changing face of their digital environment.
Technology is becoming integral to the patient care experience. It can enhance how healthcare providers operate and are being moulded by the innovation and advancements we are seeing across digital technologies. At MOQdigital, we help our customers get the most out of their digital investments and empower their services with relevant solutions that can be leveraged now and well into the future. Contact us to find out more.