With continued acceleration of migration of workloads to Microsoft Azure and cloud services evident in Microsoft’s recent most recent announcement of quarterly Microsoft Cloud revenue of $23.4 Billion, up 32% year over year there is an increasing need for organisations to take action to smartly leverage the breadth of cloud services on offer.
Continued consumer adoption is contributing to the commoditisation of cloud services between a handful of the ‘big players’ the management and transformation of cloud services are becoming the differentiator in gaining your return on investment.
Think of it this way; a leaky tap is going to cost you regardless of water rates and which provider your services come from.
Support and Management of Cloud Services
It could be the leaky tap, the home automation to switch your lights and appliances on and off, the triple-glazed energy-efficient windows to save energy, or the security screens across your windows there are a whole myriad of analogies to draw upon. The point is that poorly architected cloud services or even well-architected cloud services left unchecked will, over time, drain your resources and lessen your return on investment.
Cloud computing and the management of cloud infrastructure is slap bang in the middle of our consumer-centric global shift towards subscription-based on-demand services and with that comes the need to deliver business outcomes and demonstrate value day in, day out.
Traditionally in the IT infrastructure management world ‘value’ has been measured and determined based on service availability and performance with a system or widget designed and deployed to be mostly static for several years, often with the same group involved in architecting, deploying, and managing the system. If the system or service as designed is reachable and can be used without performance issues it is generally happy days and your stakeholder is satisfied.
However, in Australia, we now mostly live in the always-connected age of Netflix, Spotify, and Uber. Availability and usability aren’t nice to have, they are expected. With cloud services, availability is typically managed by the public cloud provider and you pay the license fee to cover this up-to-the level defined within the shared responsibility model. This is the ‘tax’ the provider takes for delivering you a service; your daily water supply fee. The role of the IT team or Managed Service Provider is changing. Security and feature updates should be mostly automated what’s left? Business outcomes. This is front and center, we (as IT professionals) need to consult with marketing, procurement, sales, and other departments of the business to provide outcomes that drive return on investment as opposed to ‘taxing’ the business for service availability. This comes in the form of enablement through process improvement, enhanced collaboration opportunities, data insights, and much, much more. Cloud services provide us the water on demand but it’s up to us how we use it to drive the best outcomes whilst making sure we keep on top of the leaky taps!
What is MOQdigital’s Virtual Cloud Engineer service, and Why Does it Matter?
MOQdigital has developed and deployed Cloud BeaconTM as a management tool to help us deliver outcomes on what we know matters when it comes to Microsoft Azure Cloud Management, The Five Disciplines of Cloud Governance:
- Cost Management
- Security Baseline
- Identity Baseline
- Resource Consistency
- Deployment Acceleration
Our Virtual Cloud Engineer service wraps in 24x7 Azure Expert Support and deployment services to assist you in harnessing the business outcomes that you should expect from your Cloud investment.
For more information on our Virtual Cloud Engineer service or to speak to one of our Microsoft Azure experts click here.