National Storage

Be agile. Don’t live in the dark ages where you have to spend a long time to
build your data warehouse. If you spend that long doing it, in eighteen months’
time you’ll need something else and have to look at it again.”
Marcus Barron General Manager of Technology, National Storage

National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions to residential and commercial customers at over 190 storage centres across Australia and New Zealand. National Storage offers an extensive range of self-storage, business storage, climate controlled wine storage, vehicle storage, vehicle and trailer hire, packaging, insurance and other value added services.

Since listing, National Storage has continued to acquire and develop high-quality storage centres, growing the National Storage brand into every state and territory in Australia. National Storage continues to pursue accretive acquisition opportunities across Australia and New Zealand as part of its active growth strategy.

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Business Challenge

The National Storage IT team was spending precious time and effort on repeated reporting. If the business didn’t make a change to aid their move to a digital business, helping them to be smarter and leaner in how they approached their market, their ability to change and grow would have been stagnated. The main cause of this repeated reporting was due to the fact that he organisation didn’t have an integrated analytics platform – and that it was causing issues. National Storage relied on data
being collated from multiple sources in Excel to get a true cross business view of key
metrics.

The manual nature of this task took considerable time and effort and could potentially introduce human error. In order to overcome this challenge, National Storage would need an integrated analytics platform that would introduce a single source of truth. National Storage did not believe in a ‘quick fix’ and wanted to
structure the data well for a long-term platform.

Solution

National Storage had worked with both Project Partners and MOQdigital at previous organisations and had previously developed a good relationship with the respective teams National Storage preferred Project Partners delivery approach and mind-set combined with MOQdigital’s long term approach. A major benefit from the data warehouse and implementing Power BI is that National Storage can now access data quickly on multiple devices and make fast decisions. This leads on to being able to provide more personalisation on their website and communications with customers.

Other ‘wins’ for National Storage
include:

  • Data can now be accessed in real time and run automatically at the click of a button
  • Thanks to data insights, customer behaviour and storage occupancy can be
    tracked more efficiently
  • Basing decisions on a single source of truth, rather than eight differing data sources, is enabling the company to innovate with customer need in mind
  • Enhanced ability to track company KPI metrics - These can easily be tracked through PowerBI dashboards and assist in making more informed decisions
  •  Cost efficiencies

Summary

The National Storage IT team was spending precious time and effort on repeated reporting. They now have a single source of truth thanks to MOQdigital’s Azure and Power BI solutions. Training at different levels on this new solution have assisted the IT team with the company adopting the solution. Plans for the future at National Storage, include looking at how they can build reports in PowerBI that can not only be used by the corporate teams, but also the centre managers in each state.

MOQdigital Expertise

Industry

  • Commercial Industries

Solutions

  • RMove to an Integrated Analytics
    Plaftorm
  • Reduce time spent on repeated
    reporting

Specialisation

  • Modern Data Warehouse
  • Power BI
  • Azure Analytics
  • Data Analytics
  • Integrated Analytics Platorm